Effective Date: 2025-01-01
At Bluebrad Services, I am committed to protecting your privacy and providing transparent terms for my services. Below is a combined Privacy Policy and Terms of Service document to help you understand how your data is handled and what to expect when working with me.
Privacy Policy
1. Information I Collect
I may collect the following types of information:
- Personal Information: Your name, email address, phone number, and billing details.
- Device Information: Information about your device to perform diagnostics, repairs, or upgrades.
- Files/Data: Any files or data you authorize me to access for data recovery or transfer purposes.
2. How I Use Your Information
Your information is used solely to:
- Complete the services you’ve requested.
- Ensure the success of data recovery, backup, and transfer procedures.
- Communicate with you regarding your service requests.
3. Data Protection
- Encryption: All personal data is stored securely using encryption.
- Limited Retention: Files and backups are retained only for the time frame specified in the service agreement. After this period, they are permanently deleted unless otherwise agreed.
- Confidentiality: I do not share, sell, or rent your personal information to third parties unless required by law.
4. Legal Compliance
I comply with all applicable laws and will only share your data with third parties if:
- Required to complete the services you’ve authorized (e.g., working with third-party software).
- Mandated by legal obligations, such as court orders.
5. Your Responsibilities
To ensure your data’s privacy and security:
- Back up sensitive files before service, if possible.
- Remove personal data unrelated to the service being performed.
Terms of Service
1. Acceptance of Terms
By using my services, you acknowledge and agree to these Terms of Service. If you do not agree, please discontinue the use of my services immediately.
2. Services Provided
I offer computer repair, data recovery, and related technical support services:
- No Guaranteed Outcomes: While I strive for success, some issues, such as irreparable data loss, may be beyond my control.
- Incidental Data Access: You acknowledge that I may incidentally view your personal files as part of the repair or recovery process.
3. Liability
I am not responsible for:
- Loss of data that was not properly backed up prior to service.
- Damages arising from issues unrelated to the services performed.
- Data breaches or leaks despite my adherence to strict security measures.
4. Backup Policy
- Temporary Backups: Backups will only be created upon your explicit request to ensure data recovery or transfer.
- Retention Period: Backups are stored for the time frame specified in the service agreement. After this period, they are permanently deleted unless otherwise agreed.
- PDP Personal Data Protection: your data is under a need to know PDP order. Read more
5. Payment and Fees
- Pricing: All service fees will be communicated and agreed upon prior to work commencement.
- Payment Terms: Payment is required upon completion of services unless otherwise agreed.
- Refunds: Refunds are issued at my discretion and only for service failures directly attributable to me.
6. Legal Compliance
I comply with all applicable laws and regulations. Any disputes arising from the use of my services will be resolved under the laws of [Your State/Country].
7. Termination of Services
I reserve the right to refuse or terminate services if:
- You violate these Terms of Service.
- Misuse or fraudulent activity is suspected.
Acknowledgment
By continuing to engage in services provided by Bluebrad Services, you confirm that you have read, understood, and agreed to this Terms above.
Contact Information
If you have any questions or concerns, please feel free to contact me directly:
- Phone: 9512827238
- Email: repair@bluebrad.com
Thank you for trusting Bluebrad Services for your technical needs!